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General Information
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Baggage information
Carry-On Allowance: 1 Bag + 1 Personal Item Each passenger is allowed to carry on one bag and one personal item such as a purse or briefcase. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you and adhere to the following requirements: - Maximum Dimensions of Carry-on Luggage (including all handles, wheels, etc.): 22 in x 16 in x 9 in/55 cm x 40 cm x 23 cm (length + width + height) -...
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Phone Numbers
  • Reservations:
      1 800 2FLY ANA 1 800 235 9262
  • Automated Flight Information:
      1 800 235 9262
Oneworld Partners

Children information
Traveling with infants or small children Children up to 2 years old (24 months), are not required to have their own seat. You must, however, inform ANA that you will be traveling with an infant on your lap. Only one lap child is allowed per adult. If one adult is traveling with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. You can also choose to purchase a seat for your infant as long as you have the proper child restraint...
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Code-share Partners
Pets` information
ANA transports animals only as checked baggage. - ANA accepts carriage of dogs, cats, birds and other animals. Only one dog, one cat or a pair of birds per one container. - Only 3 passengers is allowed to travel with pets per flight - The charge of pets can not be included in free baggage allowance and exess baggage charge is required. The charge varies by your destination. - Each country has its own regulations governing the import/export of live animals. Pets in aircraft hold may...
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